Your first payment

When you make your first payment with your card you have to use your PIN. This is to keep your money safe and make sure no one can steal your card whilst it’s being delivered to you.


This means your first purchase in a shop with the card needs to be done using chip and PIN. 


You can use your Rooster Card online as soon as your parent/guardian has activated the card in their app. However, when you go to a shop to use the Rooster Card, you will not be able to use the card via contactless until you have completed a chip and PIN transaction successfully.


If you have any other questions or would like to know more about this, just tap the “Contact Us” button at the bottom of the menu to get in touch!