Pricing, Fees and Limits
Version 1.1
These pricing, fees and limits only apply for RoosterMoney customers who signed up on or before 18 February 2022. These limits will be superseded by the version 1.2 of the Pricing, Fees & Limits on 21 April 2022. View version 1.2.
| Subscriptions | Price |
Virtual Pocket Money and Star tracker | FREE |
PLUS (monthly) | £1.99 |
PLUS (annual) | £14.99 There is a 1 month free trial on the annual PLUS subscription |
Rooster Card (annual) | £24.99 Additional cards for children in the same Rooster family account cost £19.99/year each There is a 1 month free trial on the card subscription (subject to the fees and limits stated) |
Spending in GBP (Subject to fair usage limits and fees) | Cost |
Online | FREE* |
UK shops (in person) | FREE* |
UK ATMs
| FREE* Note some ATMs may charge additional fees |
*Maximum number of spends per day | 15 Any subsequent spends may be charged at £0.50 per transaction. |
*Maximum number of spends within 7 days | 25 Any subsequent spends may be charged at £0.50 per transaction. |
Foreign Currency Spending ** | |
Online | FREE* |
International shops (in person) | FREE* |
International ATMs
| FREE* Note some ATMs may charge additional fees |
** Foreign Currency Spending is free for up to £50 per calendar month, spending above that limit will have a fee charged at 3% of the transaction amount.
Loading the Parent Account | Cost |
Load by debit card (automated or manual), load by bank transfer (Faster Payment or BACS) | FREE Loads are free for up to 3 per day and 10 per calendar month. Any subsequent loads will incur a £0.50 fee per load. |
Load by CHAPS transfer | £10 |
Loads from personal accounts (bank account or associated bank card) | Permitted |
Loads from business accounts (bank account or associated bank card) | Not permitted Your account may be frozen and funds returned to source. |
Transfers out of your Parent Account (Transfers out can take until the end of the next business day to reach your designated bank account. Users are also unable to make a load to the parent account and transfer money out within 24 hours). | |
Transfers to a UK bank account | FREE* |
*Transfers out are free for up to 2 times per calendar month. Any subsequent transfers will be charged £0.50 per transaction.
| Administrative Fees | Cost |
Card replacement fee (lost, stolen or damaged) | Free for the first replacement (per household) |
Returning any money you may hold with us after you cancel your subscription | FREE |
Returning any money you may hold with us after you cancel your subscription | £5 |
Chargeback Processing Administration fee** | £25 |
** If your account is loaded by a third party, and that person disputes the transaction and we are required to return the funds loaded, we may recoup any funds lost and charge you a Chargeback Processing Administration fee.
Rooster Card Fair Usage Limits and Fees
Please note that these are the default MAXIMUM limits. You can set limits on each Card for yourself in the app, provided that they are within the limits laid out below. So if you only want your children to have a maximum daily spend of say £10, you can do that.
Parent Account Limits | Limits per Family Account |
Maximum Parent Account balance (including all cards) | £10,000 |
Minimum Parent Account load | £2 Loading less than the minimum load will incur a £0.50 fee per load. |
Maximum Parent Account load | £2,000 |
Maximum Parent Account load per day | £2,000 |
Annual load limit to Parent Account | £10,000 |
Maximum number of Parent Account loads per day | 3 |
Maximum number of Parent Account loads per month | 10 |
Number of free transfers out per month | 2 Each transfer out thereafter will cost £0.50 until the next calendar month. |
If you go over these limits, your Parent Account may be charged or frozen, and you will need to contact Customer Support to find out what to do next.
Other Card Limits | Limits per Rooster Card |
Maximum Card daily ATM withdrawal | £500 |
Maximum Card ATM withdrawals per day | 4 |
Maximum Card ATM withdrawals within 7 days | 10 |
Maximum Card spend in a single day | £1,000 |
Contactless spending limit | £45 |
If you go over these limits, you may be charged a fee of £0.50 per transaction.