Pricing, Fees and Limits

SubscriptionsPrice

Virtual Pocket Money and Star tracker

FREE

PLUS (monthly)

£1.99

PLUS (annual)

£14.99

There is a 1 month free trial on the annual PLUS subscription

Rooster Card (annual)

£24.99

Additional cards for children in the same Rooster family account cost £19.99/year each

There is a 1 month free trial on the card subscription (subject to the fees and limits stated)

Spending in GBP

(Subject to fair usage limits and fees)

Cost

Online

FREE*

UK shops (in person)

FREE*

UK ATMs

 

FREE*

Note some ATMs may charge additional fees

*Maximum number of spends per day 

15 

Any subsequent spends may be charged at £0.50 per transaction.

*Maximum number of spends within 7 days 

25 

Any subsequent spends may be charged at £0.50 per transaction.

Foreign Currency Spending **
(Subject to fair usage limits and fees)

Online

FREE*

International shops (in person)

FREE*

International ATMs

 

FREE*

Note some ATMs may charge additional fees

** Foreign Currency Spending is free for up to £50 per calendar month, spending above that limit will have a fee charged at 3% of the transaction amount.

Loading the Parent Account
(All loads are instantly credited to your Parent Account and are subject to fair usage limits and fees)

Cost

Load by debit card (automated or manual), load by bank transfer (Faster Payment or BACS)

FREE

Loads are free for up to 3 per day and 10 per calendar month. Any subsequent loads will incur a £0.50 fee charge load.

Load by CHAPS transfer

£10

Transfers out of your Parent Account 

(Transfers out can take until the end of the next business day to reach your designated bank account. Users are also unable to make a load to the parent account and transfer money out within 24 hours). 

Transfers to a UK bank account

FREE*

*Transfers out are free for up to 2 times per calendar month. Any subsequent transfers will be charged £0.50 per transaction.

Administrative FeesCost

Card replacement fee (lost, stolen or damaged)

Free for the first replacement (per household)
£5 thereafter.

Returning any money you may hold with us after you cancel your subscription
(up to 12 months after cancellation)

FREE

Returning any money you may hold with us after you cancel your subscription
(more than 12 months after cancellation)

£5

Chargeback Processing Administration fee**

£25

** If your account is loaded by a third party, and that person disputes the transaction and we are required to return the funds loaded, we may recoup any funds lost and charge you a Chargeback Processing Administration fee.

Rooster Card Fair Usage Limits and Fees

Please note that these are the default MAXIMUM limits. You can set limits on each Card for yourself in the app, provided that they are within the limits laid out below. So if you only want your children to have a maximum daily spend of say £10, you can do that.

Parent Account Limits 

Limits per Family Account

Maximum Parent Account balance (including all cards)

£10,000

Minimum Parent Account load

£2

Loading less than the minimum load will incur a £0.50 fee per load.

Maximum Parent Account load

£2,000

Maximum Parent Account load per day

£2,000

Annual load limit to Parent Account

£10,000

Maximum number of Parent Account loads per day

3

Maximum number of Parent Account loads per month

10

Number of free transfers out per month

2

Each transfer out thereafter will cost £0.50 until the next calendar month.

If you go over these limits, your Parent Account may be charged or frozen, and you will need to contact Customer Support to find out what to do next.

Other Card Limits

Limits per Rooster Card

Maximum Card daily ATM withdrawal

£500

Maximum Card ATM withdrawals per day

4

Maximum Card ATM withdrawals within 7 days

10

Maximum Card spend in a single day

£1,000

Contactless spending limit

£45

If you go over these limits, you may be charged a fee of £0.50 per transaction.

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